Privacy Policy

Torque Technologies ("Torque", "we", "us", or "our") is committed to protecting your privacy and handling personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or engage our services.

By using this website or our services, you acknowledge the practices described in this policy. If you do not agree with this policy, please do not use the website or submit personal information to us.

Torque Technologies is a technology-enhancement company that designs, deploys, and operates sovereign AI, cybersecurity, and critical infrastructure solutions for institutions. For privacy matters, you can contact us at info@torquetech.net.

We may collect the following types of information:

• Personal identification information: name, email address, phone number, job title, organization, and information you include in an inquiry.
• Technical data: IP address, browser type, device type, operating system, referring URLs, and pages visited.
• Usage data: information about how you interact with our website and services.
• Communications: records of your correspondence with us, including emails, meeting notes, and support requests.
• Engagement data: information you provide during a project, including configuration details and documents you choose to share.

We collect information through the following methods:

• Directly from you when you complete a form, subscribe to updates, contact us, or engage our services.
• Automatically through cookies and similar technologies when you visit our website.
• From third-party sources, such as analytics providers, business partners, or publicly available sources, where permitted by law.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website and services.
• To respond to inquiries, provide support, and communicate about engagements.
• To send updates and marketing communications where you have consented or where permitted by law.
• To analyse usage patterns and improve the performance and security of our website.
• To comply with legal obligations, enforce our terms, and protect our rights.

Where applicable law requires a legal basis, we process personal information on the basis of your consent, our legitimate interests in operating and improving our business, the performance of a contract with you, or compliance with a legal obligation.

We apply technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. Our delivery model is sovereign-first, and client systems are designed to remain within your own network perimeter.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer required, we securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information. To exercise any of these rights, contact us at info@torquetech.net. We may need to verify your identity before responding.

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your data.
• The right to data portability.
• The right to withdraw consent where we rely on your consent to process your data.
• The right to lodge a complaint with a supervisory authority.

Our website may use cookies and similar technologies to operate, secure, and improve the experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

Information may be processed in countries other than your country of residence where we or our service providers operate. Where required, we take appropriate measures to ensure information remains protected in accordance with this policy. Our sovereign-first delivery model is designed to keep client operational data within the agreed environment.

Our website may link to third-party websites or services that we do not control. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date on this page. We encourage you to review this policy periodically. Continued use of our website or services after changes indicates acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact Torque Technologies at info@torquetech.net.